I’ve called twice and left a voicemail. No one answers when you call and no one calls you back either
We've used Erica's Plumbing twice and will definitely use again. They're super responsive and have great technicians.
I had a leaking pipe in my garage, and Sean and his apprentice came out to take care of it. He explained to me exactly what they were going to do and completed the job in the anticipated time frame.A little while later, I noticed moisture on the garage floor and was worried another, unrelated leak had sprung up (the pipes he worked on were still exposed and bone dry, so it wasn’t coming from the previous work). I called him again, and he and his dad Jamie (a flooring determined that it was just a “sweating”, unfinished concrete slab instead of a several-thousand dollar additional job, much to my and my wallet’s relief!I can’t thank Sean enough for his knowledge, expertise and most of all, integrity for not attempting to take advantage of my lack of knowledge. I highly recommend Erica’s Plumbing and Sean, and would absolutely call them again!
The tech was pleasant and knowledgeable. He told me my options and let me decide what to do. When asked for an opinion he was very honest. A very nice young man.
our toilet pump was continuously running and needed to be replaced. called up and made an appointment. since it wasn’t an emergency they came out in a reasonable amount of time. We met Plumber Ryan K who was very professional. he reviewed what repairs were needed and went right to work. very nice young man and our toilet is working perfectly. great job!
Timely, explained all services provided and what we needed for future.
Erica’s was incredibly responsive and Nick was great. Very good at identifying the issue, and laying out options. He communicated very the issues very well. I couldn’t recommend Nick or Erica’s any more highly.
We've reached out to Erica's Plumbing a few times over the last couple of years. Every serviceman was professional and knowledgeable. The only drawback is that this company is quite pricey!! I'd like to give it 4 stars for the fact that a Good Value it is not but I do not want to diminish the excellent quality of the work performed.
Amazing professionals, on time, super responsive, explained everything ahead and during the service. Would definitely recommend this company. Very satisfied with the service provided. Everyone in the crew was so polite and nice.
I have used Erica's on several occasions but recently to run a water copper line to my refrigerator. I would recommend them highly - they come on time and get the job done professionally.
Very fast, very nice, very careful in the house. Would recommend.
Nick was very professional. Arrived on time, quick diagnosed the problem and provided a solution. I would highlyl recommend using this company, and ask for Nick the technician. I will be using Erica's going forward. Also appreciated the updates to Nick's arrival time.
Quickly fixed A/C explained issue in detail and helped us move forward with what is needed
Connor is an outstanding, professional technician and I highly recommend!!
Nick M was great ! Been using Ericas plumber for over 10 years .
Came to our apartment after being away for a while and the showers weren’t working. Scheduled an appointment with Nick for 12-2 pm. I stated the urgency for it and he came at 11 which was about an hour after I called. Great service, explained everything he did and was super professional!
It’s almost impossible to find a plumber when there is an emergency, but Erica’s Plumbing came to the rescue! Nick came after hours and quickly diagnosed the problem. Although he wasn’t able to complete the job until the next morning, he instructed me as to what to do to prepare for the repair. He was prompt, knowledgeable, pleasant and professional. Also, Maria in the office was very helpful and efficient, letting me know of updates promptly. I am very impressed with this company and would not hesitate to call them in the future. Job well done!!
The company responded to our emergency immediately. Nick did a great job. He was efficient professional and courteous. He knew exactly what to do and his work was outstanding. I will definitely use them again.
Lucas was very friendly & efficient. Your company continues to provide excellent service.
Awesome professional company with awesome customer service. Conner was very truthful and gave a detailed explanation of what needs to be done.
Dakota was professional and very informative. He even helped me with a minor electrical issue I was having. This is my new go-to company for plumbing service.
Nick M. professionally resolved my toilet issue and was very respectful of my home. He also freely provided some good information on how to improve the water pressure in my shower and better maintain my toilets. Really appreciate the service overall.
Nick Mathiot , Showed up on time, assessed the issue wit my toilet . He than gave me a quote and fully explained what need to be done to repair it. He worked quickly , made sure it was working and no mess was left behind.
Tech was very polite and professional. Was quick at doing repair.
Fantastic folks at this business.This is the second time I have used this company. Punctuality is on point. Professional, Knowledgeable and I would/have recommended Erica's Plumbing to others. Thank you for a solid job!
Responsive knowledgeable polite friendly courteous professional technician Nick!
Don't use this company. They are hands down the most unknowledgeable plumbers I have ever had in my house. When asked if you need a permit for a water heater in Palm Bch Co, the technician flat out lied and said no as long as your putting the same size back in your home. Now we find out that is not the case. Other questions we had asked, now I find out the technician just didn't know. Pay the extra money and get piece of mind.
Erica’s was professional and extremely responsive every step of the process! I will definitely recommend this company to my family and friends!
Professional Service that was focused on quality and very time efficient.
As always, a plumber from Erica's plumbing notified me directly that he was about 25 minutes from my home. At the same time, I received an email with the picture of the plumber, his full name and short bio. This type of service makes it all the more comfortable to let someone into my home to service my plumbing issues. Today, I called because there was water on the floor surrounding a toilet that had not been used in a couple of weeks. Erica's plumber immediately identified the problem and fixed it in less than 20 minutes and at a very reasonable cost. I'm very happy with their service which is why I've used Erica's Plumbing for several years.
Connor and his coworker were professional and did an outstanding job!
I had a 911 plumbing emergency and the Erica team got me scheduled same day. Nick was very knowledgeable and kept me informed throughout the process, both on what needed to be done as welll as the expense. He also provided ideas for future improvements to plumbing in my aged but loved home.
Responded quickly, came early to appointment after verifying it was okay, professional and friendly, problem fixed
Nick was great. Fast, friendly and efficient
Great service. Really happy with the work.
Erica’s Plumbing was the fourth plumbing company that we had at our house attempting to locate a leak. I called on a Sunday and they were able to send someone out to our house the very same day. Our technician was able to locate and verify the leak within an hour of arriving. I’m beyond pleased at the service we received and the peace of mind we have now knowing what the issue is and can move forward with repairing it. I will be calling Erica’s plumbing for all of our future plumbing needs.
Connor Foster was on time. Made all repairs as per estimate. I would use him again. He made adjustments when needed.Thanks BILL
Lucas was very professional, he explained to us what he saw that may have been the problem and what he was going to do. Overall we are very satisfied!
Erica’s plumbing called to remind me to schedule our 6 month A/C maintenance check. During that check, the technician Jose (who is stellar) found mold in the upper part of the unit. I’ve been having burning lung issues and constant coughing, fatigue, watery eyes. Just been miserable. Now I know why!!Jose came back 2 days later, took the coils out, acid washed it and we opted to install a UV air purifier. And he fogged the ducts with some anti microbial stuff. Took him the better part of the day, but I am truly already breathing easier.5 stars is not enough for Jose and Matthew and this company.I will NEVER use anyone else again!! Erica’s is the best. Prompt, courteous, professional, and just all around good people. If you’re reading this, then you’re probably having some sort of A/C or plumbing issue. So pick up your phone and call. You’ll be glad you did.
Ryan showed up on time and fixed the garbage disposal in a few minutes. Perfect plumber!
First you were 2.5 hrs late then you wanted to charge 997.00 to unhook and rehook a water machine maybe 20 minute. Insane..
Connor was very professional and very helpful and quickly identified the issue and did the repairs.
Technician scheduled for between 10 and noon, showed up at 10:10. That, in itself, sets a high bar and as always, Erica's did a great job all around. A pleasant and responsive phone experience and a thorough and professional fix to our problem from Lucas made it a pleasure to have our AC fixed. Highly recommend.
This company was on time, on budget, and did an excellent toilet replacement.
Anthony was great he has helped us in the past!!
My kitchen faucet was not working correctly - it made a clicking noise when turning on and had to be "played with" to turn off. Moen sent me replacement parts and I called Erica's to install them. Ryan called me when he was on his way, arrived at the scheduled time, performed the repair and cleaned up when he was done.
Very professional, knowledgeable , discussed and explained the problem. Very reasonably priced. A trustworthy company that I will use in the future. Thanks Connor.
Erica’s plumbing put tarps on my roof after the hurricane. The tarps were held down by sand bags that slide off the roof almost immediately , ripped the gutters from the house causing more damage.After repeated attempts to speak with someone and leaving multiple messages, nothing was done tHorrible company, horrible customer service,.
This is the second time we've used Nick Mathiot for our plumbing needs and we couldn't be more pleased with him. He is friendly and personable, but above all, professional. He installed a kitchen faucet for us and did a couple of other small plumbing repairs. We will most definitely used Erica's plumbing for our future needs, and in particular we'll ask for Nick again.
This is a great service company. On-time, professional techs and most important able to fix issues same day. Second time we use them and we will continue to use this company.
Overall great experience with excellent service, quality job, on time, reasonable price for job performed. All plumbers were professional and knowledgeable. I will definitely use this company again.
But it is a very expensive service.
As always, these folks know there stuff- especially safe Mold Remediation!
Ryan was great! Friendly, professional and quick!
We called Erica’s plumbing because our ac stopped working. This is the second time we used Erica’s. The first time was to connect our sink and dishwasher which was also a great experience. We were able to quickly get an appointment scheduled. Roland came out the next morning and was able to get the machine working again! He took the time to explain to us what kind of machine we had and walked us through all his findings. We signed up for the maintenance package to keep our machine running. Thank you for a great experience!
Sean and Evan did a great job. This company does the leak detection and repairs the leak. Appreciated their service. The people in the office we’re also very nice and helpful. Guess what..we have found a plumber we can use in the future…thank you
Roland was absolutely amazing. Extremely professional, courteous, quick and friendly. I would recommend to anyone and we will be using again for any of our future needs!
Maria was great on the phone and Nick was a great technician. Highly recommend.
Pleasant and professional
I'm very happy with my a/c services from Roland with Erica's Plumbing & A/C. Roland has come to my home several times for my a/c services and maintenance. Each time he has been very professional, friendly, on-time and extremely knowledgeable. I will request him again.
Joe (and the entire team, for that matter) is great! Could not have been more professional and responsive. I needed a leaking water tank to be replaced as quickly as possible - they were able to replace it the very next day! It's good to know that I have a company I will always be able to count on.
My friend’s elderly mother used them. For a $60 job they charged over $300. The incident was also published on “Nextdoor”.
This is the next step in my repair process. Paul and Sean were very fast and efficient. They have now stopped my leak and are taking care of the mold issue. I am very pleased.
As always they provided excellent service from the moment you call them for assistance to booking the appointment to the plumber coming out and doing the job everything runs smoothly and the job gets done professionally and excellent job!!!! Thank you for being our Plumber and for making it so easy to book the appointment have someone come out in a very timely manner thank you very much excellent plumbing job done again!!!! Shawn is the best plumber!!!! Thank you!!!
My mother was charged $329 to replace these 2 parts. They retail for less than $30. Plumber was there for less than 20 minutes.
Good, professional service from Erica's Plumbing! Ryan was great at solving our main water line problem.
My 87 year old mother had an issue with her toilet. We called Erica’s plumbing as I had worked with them previously. They replaced a flapper and a fill valve and charged her $300 in May this year. At the time, I thought this was outrageous, but we let it slide. Now, we have the same issue with the same toilet. I am extremely displeased with this company. I would not recommend this company
I had a plumbing back up that wasn’t discovered until later in the afternoon.They had a technician out within an hour and fixed the problem promptly.I would highly recommend their services based on my experience.
I’ve never had a plumber be more fair with the price of fixing our toilets. Sean was very professional and friendly. I highly recommend Erica’s Plumbing and we will be using them going forward.
Brandon our technician was great, and efficient extremely polite also helpful with our Plumbing problems. We will continue to use Erica's Plumbing, because you get great service with a smile. Thank you again
I definitely recommend this company. At least from my initial experience. My insurance hired them to come to my house to do a leak detection and they were not only punctual but extremely nice and friendly from the phone consultation and appointment scheduling to Sean who came to my house and detected the problem in minutes. Sean is super knowledgable, professional and very humble; he also loved my crazy puppy which is already a winner for me! ;). He took the time to explain to me all the reasons for his findings and didn't mind to explain again it to my fiancee when he came in later into the appointment. I will work for them in the future for sure!.
Great company. Great work provided and professional workers. Nice easy Communciation process with the company. Would highly recommend
Worst experience ever.they sent out a handyman and not a plumber.he broke pipes and left my whole bathroom like a construction site.very dissapointed in the level of expertise of the worker.
Thought the work was done professionally. Thought the prices were somewhat high. The end result was good
Brandon was prompt, courteous, and took care of the matter. He made recommendations of other plumbing needs.
Had 3 different Plummers in the last monthErica 's Plumming and Fred Maclean got a 12 on the Richter Scale from 1 to 10. Fantastic!
Never thought getting my toilet fixed would be a pleasant experience, but Erica's Plumbing changed my mind. Sean the plumber was professional, friendly and knowledgeable. Tiffany, who set up my appointment, was very nice and helpful. The service was excellent and the price very reasonable. Couldn't be happier....thank you.
Excellent work by Sean. Very polite young man. Good service by pros in this business. First time with Erica's plumbing and it will not be the last.Completely satisfied with work performed. Erica is fortunate to have Sean as one of their technicians.Thanks again!
Have water seeping from slab through grout lines . Forensic inspection showed no pipe leaks but possible elevation/ hydrostatic water surge through slab into grout lines.Spoke to Fred and after explaining prior results , he did not try to sell me more unnecessary service and gave me some general suggestions without having to waste more money on dead end services. He was very honest ,and when I need their service , I will make a point to recall how trustworthy he was! Definitely recommend them just because if Fred advice and no hard sell!!!!
Love this company !! Super professional , organized and affordable prices! I didn’t have a plumber I picked them out of the Internet took a leap of faith as I saw it was a woman led company and it didn’t disappoint.if you are looking for a plumber look no more Erica’s Plumbing is it !
It’s important for me to feel like the company I’m using is honest and hardworking. I have found a company I can trust, and I will be sticking with the team from Erica’s from here on out. Sean was on time, very courteous, and did an amazing job! So happy with this company!
Leak detection service - professional and punctual
Very organized and up front info from admin! Profiles and pics of the gentleman who were to show up texted to me! Right on time! Knowledgable! Clear on pricing! Cleaned up!
Outstanding Service! I am not one to write reviews (positive/negative) but, I felt compelled to spread the word about Erica’s Plumbing. Their customer service and expertise from the moment I called was top notch. I received noticifactions of arrival time, the background on who I would be dealing with, and expertise when it came to a complicated plumbing/leak issue. Joe was absolutely fantastic and should be recognized for his job well done. I will use Erica’s plumbing in the future and have already referred them to others.
I can’t say enough good things about the company’s responsiveness and in particular Joe.
Communication from the team was amazing, pricing was reasonable, and Fred did a great job! Would highly recommend!
Prompt, efficient, fast and friendly. They helped us out with a last minute emergency and really saved the day. They will be the first I call when I need their services again.
Great service. Prompt and friendly staff. Will call again for any future plumbing needs.
Another great job by Erica's!
Fred was great very informative and efficient!
Great service. The plumber, Frederick, explained clearly what needed to be done.
Brandon was my technician, and he was very helpful, arrived between the scheduled times, and worked quick and efficient. I had concerns with my water heater as well, which Brandon took a little time out to look at and give a rough estimate of replacement. Will definitely use them again!
Erica’s Plumbing and their technician, Brandon Waite are top notch! We had an issue with our water pressure in our home. Did a google search for local plumbing companies in Boca Raton and Erica’s came up right away. Saw their great reviews online and called them. Even though it was after hours, they dispatched their tech, Brandon, who came to our home immediately. He was professional, friendly and showed a great deal of knowledge. So if you need a reliable, trustworthy, dependent, knowledgeable plumber, give Erica’s Plumbing a call ASAP!
Excellent job, very good and very professionalThank you
I had a water filter crack under the kitchen sink. I called Erica's Plumbing and Restoration after Googling. They came right out and fixed the plumbing issue. Now they're cleaning up. They were on time, clean and very professional. They texted me a picture and some background info on the guys who came out!!!! They were great. The restoration is going forward nicely.
Very cool how they text and email me a picture and information about the experience of the individual coming to my house. Fred came over and was great to work with. We just bought out home so he did a once over of all of the major plumbing areas. He did not try to upsell and provided me with all of the information I needed to choose the best options for my repair work. He was very friendly and polite. It was a pleasure to have him in our home and I will be going to this company for all of my plumbing needs moving forward.
Great job. Sean was very professional. Explained everything to my mom.
I had a wonderful experience with Erica's and the technician was fantastic. He was so nice and very clean in his work. While I felt bad about messing up my disposal, the tech could not have been more understanding and helpful.
My plumber Joe was friendly and knowledgeable. What a pleasant change from the sloppy Workman that we seem to attract to our house.
Excellent and very professional service. They really know how to take care of the plumbing issues.
Amazing company, Highly recommend!!!🤗
The experience with Erica’s Plumbing was excellent from scheduling to the actual service repair. Sean came to help us today with an outside water leak. He was professional and patiently explained our options. We will definitely contact Erica’s Plumbing again when we have need for additional service. Thank you!
Fast, fair, and friendly!
Great experience, appreciate coming out on short notice, very communicative.