Erica's Plumbing, Air Conditioning & Restoration Reviews
See what your neighbors are saying about Erica’s Plumbing & Restoration! Read our latest customer reviews below and call today to schedule your next service with us.
Excellent professional company that provides reliable service. Roland and Nick get the job done well, and thoroughly. Highly recommended.
22:46 16 Nov 21
Would give 6 out of 5 stars if I could. Anthony Punzone was fast, professional, and kind. During replacement of my water heater he was able to troubleshoot my old water heater's failure to drain and saved me from a flooded garage. He did a great job replacing my water heater and I'd recommend him and Erica's Plumbing, AC, and Restoration to anyone in a heart beat.
23:36 15 Nov 21
Our air conditioner quit working on a very hot and humid Friday night. We called Erica's Plumbing and a technician came to our home in under 2 hours. Roland was polite, professional, and knowledgeable; and he had the tools and parts on hand to diagnose the problem and repair our unit quickly. We were so grateful to find someone available on short notice, especially on a weekend night. Their ad that states emergency 24/7 service is not a myth, unlike another well-known company we tried to reach first. We will definitely recommend Erica's Plumbing to our friends and family.
03:34 10 Nov 21
My technician was Roland and he was very thorough and detailed.I will request him if I have any more problems with my AC.Feel very comfortable with him.
13:57 09 Nov 21
Perfect service from office and technician
15:13 08 Nov 21
The website advertises 24/7 service. I called Saturday morning, Sunday, Monday and also sent an email via the site. No response. Incredibly unprofessional. So disappointed.
13:24 05 Nov 21
21:37 02 Nov 21
Very professional & Thorough. Excellent customer service.
20:48 28 Oct 21
22:47 27 Oct 21
Fred and Curtis were friendly, professional, knowledgeable and timely. Highly recommend. Cesar Nieto also did an outstanding job in helping us through this process and performing his job in a professional manner. To top it off, our project manager Lilly has been super in guiding us through this process
22:28 22 Oct 21
19:58 22 Oct 21
Anthony is part of the Hilton Family. This is one of the worst companies I have ever used. 2 years ago they improperly installed a water heater in my mother's home. It began leaking and we called to have it serviced and use the 5 year warranty on it. The office blocked my mother's number and another plumber's number when she attempted to fix the problem with erica's. Erica's never pulled a permit and installed the heater far below code expectations. To say I am disgusted by such business practices would be an understatement.AVOID AT ALL COSTS
Mary Ann Senatore
23:11 17 Oct 21
From the initial phone call to actual service, all top notch. Would use them again. Prompt, courteous, professional. Anthony was very knowledgeable. Would use them again.
20:15 11 Oct 21
Erica’s was on time and professional. Pricy but professional.
17:30 08 Oct 21
Roland and Dylan were excellent. They arrived on time, were very professional and friendly, did great work, answered all my questions and cleaned everything up. I was very happy with their work and would highly recommend Erica's Plumbing!
16:12 08 Oct 21
18:06 07 Oct 21
Fur Droid Sentinel
17:25 06 Oct 21
The service was provided by the outstanding professional in a timey manner. Please keep up the great job . Thank you A/C maintenance is great! Professional, on time, and knowledgeable and only encourage you to do what you actually need. Five stars for sure!
20:56 05 Oct 21
Technicians are knowledgeable, personable and detail oriented. Just renewed my a/c maintenance contract another year. I plan to schedule an appointment soon pertaining to mold and perhaps another one to replace a faucet...
15:11 04 Oct 21
Awesome service! Great company! Highly recommended!
22:12 29 Sep 21
18:30 28 Sep 21
17:46 26 Sep 21
Nicholas was professional and solved the problems
20:08 24 Sep 21
19:51 22 Sep 21
16:52 22 Sep 21
Nick came out to do an A/C tune up. He was friendly, efficient and very polite. And, the price was right. Will ask for him again next year.
14:44 22 Sep 21
Ann Christine Roberts
14:08 22 Sep 21
Very professional, knowledgeable , discussed and explained the problem. Very reasonably priced. A trustworthy company that I will use in the future. Thanks Fred.
17:43 14 Sep 21
16:59 14 Sep 21
Thank you to the team over at Erica’s plumbing for helping me build my dream kitchen. It’s been such a process from when we found mold in one of our cabinets to having a completed new kitchen and let me tell you when they say a remodel is stressful, it sure is. But our project manager Lilly and Evan and the rest of the team from Cesar, Paul, Anthony, and Jamie made the whole experience such a delight. It was great to have so many expertises all in one spot. We love them so much that we are now having our house repiped and our master bath remodel by Erica’s . Outstanding communication and professionalism from staff. They are internet savvy - accepted order by chat. A free detailed estimate of the work required was provided. They updated me at each stage of the process with texts and emails. The installer was courteous and emailed me a picture of the completed work. One week later, they followed up to make sure that I was satisfied.
Liana D Lopez (Sending Blessings to All)
21:02 09 Sep 21
15:00 09 Sep 21
On Time, communicative and overall great service.I needed the kitchen sink hot water valve replaced and they were able to update to a double valve to allow independent water control.
10:20 09 Sep 21
Not 1. Not 2. But 3 plumbers couldn’t do what it took Anthony 5 minutes to fix today. What I paid today is a fraction of what I paid the 3 fools before I called Erica’s. Thank you for your professionalism and most of all, thank you for fixing my plumbing.
Steve K Tunes
16:35 01 Sep 21
15:54 23 Aug 21
13:28 18 Aug 21
21:01 17 Aug 21
So hard to get them to answer the phone and way overpriced. I called someone else who quoted me less than half of what they did to install a faucet. I literally have half-a-dozen unanswered calls to them.
11:32 17 Aug 21
17:00 13 Aug 21
Sean has done work both at my work and my home. At work they had to replying our water from the meter to the building and at home they had to repair a shower pan including gutting a bathroom and the kitchen. Erica’s is always on time and the communication is excellent every step of the way. I hate to say I look forward to working with them again because that means a problem, but I know that the situation would be handled quickly, precisely and professionally.
15:23 13 Aug 21
14:38 12 Aug 21
I am very disappointed with the quality of work and customer service they provided. I spent $2,300 dollars to have them plum in a washer and dryer. The plumber left the job site and flooded my kitchen during the installation. The brand new, never been used washer doesn’t work and they are reluctant to send someone to fix it because customer service representative yelled that they do not fix appliances and they are not responsible. This is 100 percent a mistake made by plumber and I’m sure an easy fix. I’m sure plumber Joe would agree if they would contact him for details about installation.
18:48 10 Aug 21
Fred was a great technician!! He diagnosed the problem quickly when my kitchen faucet broke and gave me tips about purchasing a new one. He even showed me how to deal with the leaking faucet until I purchased the new one and he returned, so I wouldn't have a pool of water underneath the sink! Then, he came back and installed my new faucet and did an amazing job with it! I love my new faucet, and I especially love the fact that I don't have to wipe up water under the sink anymore. Thanks so much Fred and Erica's Plumbing! (The first two photos are before and the second two are after photos.) Technician was very knowledgeable & efficient. We’re very satisfied once again with Erica’s services
22:32 06 Aug 21
15:27 06 Aug 21
14:58 06 Aug 21
I have used Erica's several times this year, and they are professional at a reasonable price. They recently fixed the spigots on the outside of my home with high-quality hardware. The technician was extremely knowledgeable and fast. Erica's communicates well with its customers.
23:37 05 Aug 21
The technicians were on time and extremely professional and knowledgeable. The problem was fixed in no time! It is refreshing to be able to trust a company like Erica’s plumbing & restoration that returns your calls, shows up on time and fixe your issues! Love them!!!
20:30 05 Aug 21
😇 Anthony is wonderful and professional. He gave me a reasonable quote and then got right to work. He unclogged my drain in the shower, replaced my leaky hose bib, and installed a new faucet for the kitchen sink. I am so relieved to have everything fixed. Thanks again Anthony!
13:19 05 Aug 21
Erica's Plumbing was on top of the work from the beginning. They sent a confirmation of the appointment right after the appointment was made, a 24-hour reminder that the technician was coming the next day and, a photo and thumbnail sketch of the technician (Anthony) on the day of the appointment. Anthony called 30 minutes before the scheduled appointment to let us know he was on his way and he showed up on time (something that many trades people do NOT do). He was polite, professional and efficient. This is the first time we've used Erica's Plumbing and will continue to use them for our plumbing needs.
02:30 05 Aug 21
Excellent service, Anthony understood my issue and provided a quick repair.
19:58 04 Aug 21
Nick called when he was on his way and fixed my AC issue promptly.
Patricia Siqueira Castro
18:24 04 Aug 21
Paul, Anthony and Cesar are absolutely fantastic! Very attentive, professional, nice and easygoing. Our furniture was fully protected, we had no problem with dust, scratches or anything related to it. Mold was removed in two days. Fast and efficiently. Excellent crew. And as a plus, the pink car with the owner's name and picture on it is simply the best marketing around here.
13:36 02 Aug 21
The technician, Paul, was extremely professional and personal.
15:59 29 Jul 21
12:43 28 Jul 21
Roland and his assistant were, as usual, professional and knowledgable. Signedup for another year of maintenance.
02:35 25 Jul 21
Dawn Mastromarino PA
20:08 22 Jul 21
15:53 16 Jul 21
Alex F. Cruz
19:32 12 Jul 21
16:01 08 Jul 21
13:24 08 Jul 21
Plumber quickly diagnosed the issue and repaired the leak. also, tested that the repair was fixed using a dye. less than 30 min.
18:46 07 Jul 21
Fred did an exceptional job detailing his work and the upcoming project for repairs. I am very happy that I contacted Erica's Plumbing to find the leak.
21:49 06 Jul 21
16:08 03 Jul 21
Fantastic! Very thorough in the work they did. And very nice people!
01:07 02 Jul 21
17:26 01 Jul 21
You cannot beat this company for their maintenance and new installations. They explain everything to you and they will never charge you for anything you do not need. There is no one else to do business with in my humble opinion. They were very professional from the initial phone call making the appointment to the actual work performed. Fred was very professional, courteous, punctual and knowledgeable. The cost for removing and installing the shower tower was very reasonable. I will definitely use Erica’s Plumbing in the future.
15:24 29 Jun 21
Excellent service, knowledgeable employees, courteous, went above and beyond!
23:08 28 Jun 21
22:30 28 Jun 21
I would highly recommend Erica's Plumbing & Restoration as this company is highly professional and very timely with excellent quality products, installation, and admirable workmanship. Thank you so much--you are so appreciated!
22:27 22 Jun 21
16:26 22 Jun 21
Chamrone kien (Cham)
12:34 22 Jun 21
15:57 17 Jun 21
18:09 09 Jun 21
Roland was great, friendly and above all fixed the issue. No more sweaty nights.
22:45 07 Jun 21
Fred, Paul, Anthony and Caesar were outstanding. They sent multiple texts and a picture who was coming along with a bio and showed up at the scheduled time. We had a leak and Fred came right over the same day and fixed. The next day the remediation team brought and set up fans and secured all the drain hose and plugs to the floor. They certainly have this down to a science.
18:59 07 Jun 21
Roland knew the problem, got the part and installed it very quickly. I appreciate his knowledge and customer service attitude.
21:55 03 Jun 21
Erica accommodated my lack of hot water and sent Fred out pronto. She was lovely. Received an email and text with Fred’s pic, which was the first time this has happened with any contractor in So. Fl. Fred was immaculate, took all CoVid and sanitary precautions, including shoe protection, mask and gloves once in my home. He was thorough, helpful, answered all questions and fixed the issue. He was very polite, well mannered, kind and respectful. I wish I had this experience with every service provider, I allowed into my home. Will recommend Erica’s Plumbing to all friends and family.
23:03 28 May 21
20:36 25 May 21
13:52 25 May 21
Installed new Air Handler, excellent work and service.
20:37 18 May 21
Prompt arrival. Excellent service and knowledgeable. Polite, well qualified technician, Joe. Would recommend highly!! Well worth a 5 Star review! Be sure to ask for Joe....He's a credit to the company.
19:05 13 May 21
Erica's team is a joy to work with. They installed a Nest thermostat which required wast a non-standard installation which required some rewiring. The two installers were friendly, professional, on time and very responsive. They are everything a service provider should be. There is no-one else I would recommend because they set the bar way higher than anyone else can reach.
14:43 12 May 21
Coach Leon Wright
20:37 11 May 21
Anthony was great to work with. He was fast, started immediately, pleasant demeanor and Covid-19 compliant.
01:38 10 May 21
Great job. Goes above and beyond to help!
17:01 07 May 21
Very professional, knowledgeable and was able to come early:)
18:52 05 May 21
15:05 04 May 21
19:16 29 Apr 21
14:27 27 Apr 21
Our technician, Joe, diagnosed the problem and fixed it quickly. He was knowledgeable, professional, and friendly. What a breath of fresh air! Our family will now use Erica's Plumbing for all our plumbing needs!
14:52 01 Jul 20
18:28 19 Jun 20
I’ve never had a plumber be more fair with the price of fixing our toilets. Sean was very professional and friendly. I highly recommend Erica’s Plumbing and we will be using them going forward.
Kyle Pinon (Kyliewyotie)
20:32 18 Jan 20
17:44 17 Dec 19
Brandon our technician was great, and efficient extremely polite also helpful with our Plumbing problems. We will continue to use Erica's Plumbing, because you get great service with a smile. Thank you again
03:09 11 May 19
22:06 10 May 19
I definitely recommend this company. At least from my initial experience. My insurance hired them to come to my house to do a leak detection and they were not only punctual but extremely nice and friendly from the phone consultation and appointment scheduling to Sean who came to my house and detected the problem in minutes. Sean is super knowledgable, professional and very humble; he also loved my crazy puppy which is already a winner for me! ;). He took the time to explain to me all the reasons for his findings and didn't mind to explain again it to my fiancee when he came in later into the appointment. I will work for them in the future for sure!.
19:16 09 May 19
Great company. Great work provided and professional workers. Nice easy Communciation process with the company. Would highly recommend Worst experience ever.they sent out a handyman and not a plumber.he broke pipes and left my whole bathroom like a construction site.very dissapointed in the level of expertise of the worker.
14:46 07 May 19
Thought the work was done professionally. Thought the prices were somewhat high. The end result was good Brandon was prompt, courteous, and took care of the matter. He made recommendations of other plumbing needs.
18:34 03 May 19
Had 3 different Plummers in the last monthErica 's Plumming and Fred Maclean got a 12 on the Richter Scale from 1 to 10. Fantastic!
16:38 03 May 19
Never thought getting my toilet fixed would be a pleasant experience, but Erica's Plumbing changed my mind. Sean the plumber was professional, friendly and knowledgeable. Tiffany, who set up my appointment, was very nice and helpful. The service was excellent and the price very reasonable. Couldn't be happier....thank you.
15:19 02 May 19
Excellent work by Sean. Very polite young man. Good service by pros in this business. First time with Erica's plumbing and it will not be the last.Completely satisfied with work performed. Erica is fortunate to have Sean as one of their technicians.Thanks again! Have water seeping from slab through grout lines . Forensic inspection showed no pipe leaks but possible elevation/ hydrostatic water surge through slab into grout lines.Spoke to Fred and after explaining prior results , he did not try to sell me more unnecessary service and gave me some general suggestions without having to waste more money on dead end services. He was very honest ,and when I need their service , I will make a point to recall how trustworthy he was! Definitely recommend them just because if Fred advice and no hard sell!!!! Amazing HONEST professional technicians! Thank you Tiffany and crew!
19:17 25 Apr 19
02:10 24 Apr 19
Love this company !! Super professional , organized and affordable prices! I didn’t have a plumber I picked them out of the Internet took a leap of faith as I saw it was a woman led company and it didn’t disappoint.if you are looking for a plumber look no more Erica’s Plumbing is it !
17:28 18 Apr 19
It’s important for me to feel like the company I’m using is honest and hardworking. I have found a company I can trust, and I will be sticking with the team from Erica’s from here on out. Sean was on time, very courteous, and did an amazing job! So happy with this company!
19:40 15 Apr 19
Leak detection service - professional and punctual
18:01 05 Apr 19
Very organized and up front info from admin! Profiles and pics of the gentleman who were to show up texted to me! Right on time! Knowledgable! Clear on pricing! Cleaned up!
19:11 03 Apr 19
Outstanding Service! I am not one to write reviews (positive/negative) but, I felt compelled to spread the word about Erica’s Plumbing. Their customer service and expertise from the moment I called was top notch. I received noticifactions of arrival time, the background on who I would be dealing with, and expertise when it came to a complicated plumbing/leak issue. Joe was absolutely fantastic and should be recognized for his job well done. I will use Erica’s plumbing in the future and have already referred them to others.
01:46 02 Apr 19
22:26 21 Mar 19
GIAN PIER razuri
16:07 21 Mar 19
22:40 18 Mar 19
I can’t say enough good things about the company’s responsiveness and in particular Joe.
16:00 18 Mar 19
Communication from the team was amazing, pricing was reasonable, and Fred did a great job! Would highly recommend!
13:49 14 Mar 19
Prompt, efficient, fast and friendly. They helped us out with a last minute emergency and really saved the day. They will be the first I call when I need their services again. Great service. Prompt and friendly staff. Will call again for any future plumbing needs.
15:18 12 Mar 19
21:45 11 Mar 19
16:30 11 Mar 19
Another great job by Erica's!
02:53 08 Mar 19
00:57 06 Mar 19
I cant even begin to Express how amazing this company is. So professional, knowledgeable, honest, efficient....the list goes on and on. We have used for a complete remodel and various other services from upgrades to plumbing issues. I am forever a dedicated customer! Fred was great very informative and efficient!
15:30 25 Feb 19
Great service. The plumber, Frederick, explained clearly what needed to be done.
16:15 21 Feb 19
Brandon was my technician, and he was very helpful, arrived between the scheduled times, and worked quick and efficient. I had concerns with my water heater as well, which Brandon took a little time out to look at and give a rough estimate of replacement. Will definitely use them again!
01:16 21 Feb 19
Erica’s Plumbing and their technician, Brandon Waite are top notch! We had an issue with our water pressure in our home. Did a google search for local plumbing companies in Boca Raton and Erica’s came up right away. Saw their great reviews online and called them. Even though it was after hours, they dispatched their tech, Brandon, who came to our home immediately. He was professional, friendly and showed a great deal of knowledge. So if you need a reliable, trustworthy, dependent, knowledgeable plumber, give Erica’s Plumbing a call ASAP!
Si Mohamed Erroussafi
22:42 16 Feb 19
Excellent job, very good and very professionalThank you
20:22 15 Feb 19
20:48 14 Feb 19
I had a water filter crack under the kitchen sink. I called Erica's Plumbing and Restoration after Googling. They came right out and fixed the plumbing issue. Now they're cleaning up. They were on time, clean and very professional. They texted me a picture and some background info on the guys who came out!!!! They were great. The restoration is going forward nicely.
18:34 13 Feb 19
16:07 13 Feb 19
Very cool how they text and email me a picture and information about the experience of the individual coming to my house. Fred came over and was great to work with. We just bought out home so he did a once over of all of the major plumbing areas. He did not try to upsell and provided me with all of the information I needed to choose the best options for my repair work. He was very friendly and polite. It was a pleasure to have him in our home and I will be going to this company for all of my plumbing needs moving forward.
16:48 05 Feb 19
Great job. Sean was very professional. Explained everything to my mom.
15:46 05 Feb 19
I had a wonderful experience with Erica's and the technician was fantastic. He was so nice and very clean in his work. While I felt bad about messing up my disposal, the tech could not have been more understanding and helpful.
01:24 05 Feb 19
My plumber Joe was friendly and knowledgeable. What a pleasant change from the sloppy Workman that we seem to attract to our house.
23:00 04 Feb 19
17:44 31 Jan 19
21:41 29 Jan 19
Excellent and very professional service. They really know how to take care of the plumbing issues.
15:43 26 Jan 19
19:55 17 Jan 19
Amazing company, Highly recommend!!!🤗 The experience with Erica’s Plumbing was excellent from scheduling to the actual service repair. Sean came to help us today with an outside water leak. He was professional and patiently explained our options. We will definitely contact Erica’s Plumbing again when we have need for additional service. Thank you!
13:09 11 Jan 19
Fast, fair, and friendly!
20:16 08 Jan 19
Great experience, appreciate coming out on short notice, very communicative.
10:06 09 Oct 18
00:51 27 Sep 18
Give us a call at 561-245-7435 to request your same-day appointment!