FAQ’s Page

    Yes, the loyalty program benefits from Erica's Plumbing, Air Conditioning & Restoration, known as the Pink Shield Protection Plan, apply to a wide range of services. This includes plumbing, air conditioning, and restoration services. As a member, you receive annual maintenance(s), priority service, no dispatch fees during regular hours and reduced dispatch fees after hours, safety inspections annually for all trades and a 15% discount on repairs, ensuring that all your home service needs are met efficiently and economically. Join the Pink Shield Protection Plan today and experience priority service and exclusive member benefits across all supported service areas!
    Yes, Erica's Plumbing, Air Conditioning & Restoration offers two different flexible financing options to make your projects stress-free and affordable. We partner with OPTIMUS and/or YGRENE, both are comprehensive financing platforms designed to help you secure the best rates and options possible. Even if you have challenged credit, you can pre-qualify without affecting your credit score. With YGRENE you can use this platform to YGrene is an exceptional credit free option that allows you to use the equity in your home instead of going against your credit to make your home more energy efficient through our plumbing and HVAC upgrades.  Our financing plans extend across a variety of services, ensuring you can maintain home comfort and safety without financial worry. For those unexpected HVAC and plumbing repairs or replacements, our financing options cover services such as AC installations and restoration projects. Call us to discuss financing plans that suit your needs and schedule a service today. Our goal is to keep your home safe and comfortable without straining your budget.
    Yes, Erica's Plumbing, Air Conditioning & Restoration offers free consultations. You don’t have to spend a single penny to speak with one of their representatives. This opportunity allows potential customers to explore solutions tailored to their specific needs without any upfront commitment. If you would prefer a technician to come onsite we offer a small dispatch fee of only $79 to come assess which will credit to the project so essentially you pay $0. Furthermore, if your home was built before 1975, they offer a free camera inspection to ensure your plumbing system's functionality. Don't hesitate to reach out for a consultation and experience the peace of mind that comes with knowing your home services are handled by professionals. Contact Erica's Plumbing, Air Conditioning & Restoration today!
    Erica's Plumbing, Air Conditioning & Restoration offers convenient financing options to make your HVAC and plumbing projects more affordable. Partnering with OPTIMUS or YGRENE, they provide several financing programs tailored to your needs, ensuring you can find a plan that suits your financial situation. Their financing options include features like pre-qualification without impacting your credit score, instant approvals, and affordable payment plans without pre-payment penalties. These flexible payment solutions are available regardless of your credit score. With YGRENE homeownership is a requirement but does not go on your credit so its a highly sought after plan for most of our clients these days. By choosing Erica's, you are partnering with a trusted provider in Broward and Palm Beach Counties to enjoy seamless service and peace of mind. Take the next step towards a hassle-free experience by exploring these financing solutions.
    To contact customer support at Erica’s Plumbing, Air Conditioning & Restoration, simply call them at 561-260-5763. They offer a customer-first approach and are available to address any plumbing, air conditioning, or restoration issues you might encounter. If you'd like we even accept text messages or emails. Please send any inquiries to service@ericasplumbing.com. https://www.ericasplumbing.com/privacy-policy/
    To get in touch with Erica's Plumbing, Air Conditioning & Restoration, you can call them at 561-260-5763. They offer service available 24/7, ensuring you can receive assistance whenever needed. Alternatively, you can book a visit directly on the homepage of our website. You can visit their office locations: 100 NW 11th Street Suite C, Boca Raton, FL 33432, or 11555 Heron Bay Blvd, Ste 200, Coral Springs, FL 33076[1]. Donna B., a satisfied customer, remarked, “I would definitely recommend Erica’s Plumbing to others,” highlighting their exceptional service. Feel free to call or visit their website to fill out a contact form if you prefer a non-telephonic mode of communication.
    To apply for financing for a project with Erica's Plumbing, Air Conditioning & Restoration, you'll benefit from their partnership with OPTIMUS or Ygrene. This partnership ensures a seamless application process that is stress-free, allowing for flexible payment plans tailored to your financial situation, even if you have a lower credit score or using the equity in your home. The process to get pre-qualified for financing is quick, taking less than two minutes, and does not impact your credit score. Convenient features such as instant approvals and affordable payment options are provided, facilitating access to necessary repairs or installations without financial strain.
    To make payments on your financing plan with Erica's Plumbing, Air Conditioning & Restoration, you can apply through their partner, OPTIMUS or YGRENE. These all-in-one financing platforms offers flexible payment plans tailored to meet your needs, regardless of your credit score. You can get pre-qualified in less than two minutes without affecting your credit score. Once your financing plan is set up, you can manage your payments through the OPTIMUS or YGRENE platform, which offers instant approvals and affordable payment options without pre-payment penalties[0]. For further assistance, contact Erica's Plumbing directly at 561-260-5763[0]. Consider the positive experience of Dana M., who remarked on the excellent communication and service provided by Erica's Plumbing, emphasizing the smooth and supportive experience.
    To join Erica's Plumbing, Air Conditioning & Restoration's loyalty program, you can sign up for the Pink Shield Protection Plan by calling or texting us your interest in the plan. This exclusive membership offers priority service, discounted dispatch fees, and a 15% discount on all repairs. The plan includes two or three safety inspections per year, based on your particular needs, to help maintain your home's systems. To enroll, simply visit the Erica's Plumbing website or give them a call at 561-260-5763[1]. Clients like Janie D. highly recommend the plan, noting its benefits, such as reduced after-hours pricing. Don't miss out on ensuring peace of mind and enhancing your home's comfort by signing up today!
    Erica's Plumbing, Air Conditioning & Restoration strongly engages with the local community by participating in various activities and initiatives. Since opening in 2009, Erica's has shown gratitude for community support by donating to local schools and participating in events, particularly those focusing on women[0]. Additionally, they are active members of the Boca Raton Chamber of Commerce and the Better Business Bureau, which allows them to stay involved in ongoing community developments. Such active participation not only supports local causes but also enriches the community, fostering a sense of belonging and mutual growth. We also donate to one charitable cause every month to ensure we care for our community since the loyalty they have shown us since we opened the doors in 2009. For instance, we are donors to Broward Children's Center in Pompano. We are donors and participants in the annual Ladies fish Off. We donate to the Elks Lodge and Police Charities. We have many more charities and events throughout the year and always love to do what we can to help. If you're interested in contributing or collaborating, Erica's is always open to new initiatives that positively impact the local area. Reach out to them to explore potential community partnerships!
    Our loyalty program, the Pink Shield Protection Plan, is designed to offer peace of mind with annual maintenance and exclusive member benefits. As a Service Partner, you enjoy priority service that moves your requests to the front of the line, discounted dispatch fees, and a 15% discount on all services throughout the year. The plan includes two annual AC safety inspections, 1 annual Plumbing inspection and 1 annual Restoration inspection to ensure your home remains safe from system failures, water damage and microbial growth. Customer satisfaction is paramount, and our plan ensures you receive top-tier service efficiently. According to John D., "Erica's Plumbing is by far the best," emphasizing our commitment to excellence. To get started and enjoy these benefits, sign up for the Pink Shield Protection Plan at $249 per year.
    Getting approved for financing with Erica's Plumbing, Air Conditioning & Restoration is a quick and convenient process. Through our partnership with OPTIMUS and/or Ygrene, you can get pre-qualified for a financing plan in less than two minutes without affecting your credit score[0]. This efficient approval process is designed to alleviate the stress of unexpected plumbing or HVAC expenses, ensuring that you can proceed with your projects without delay. Take advantage of this speedy service and apply today to secure the financial support you need for your home projects.
    Erica's Plumbing, Air Conditioning & Restoration has been widely recognized for its exceptional service and unwavering commitment to excellence. The company has earned numerous honors, including the Top Contractor Vendor Award, The Torch Awards for Ethics, and the Life Changers Award. Founder Erica Sullivan was named one of the Top 10 Influential Women in the Plumbing Industry by PM Magazine and was also featured in Boca/Delray Lifestyle Magazine’s “Who’s Who in Women of Influence.” In addition to industry accolades, Erica’s Plumbing is deeply rooted in the local community. The company regularly supports charitable efforts and local initiatives—most recently sponsoring a 2025 co-ed softball team that brought home the championship. We are proud to say we love our community and we love to give back.
    To apply for financing at Erica's Plumbing, Air Conditioning & Restoration, you simply need to get pre-qualified through one of our partners, OPTIMUS or Ygrene. The process requires no documentation initially as you can get pre-qualified in less than two minutes without impacting your credit score. Our financing options are designed to be flexible and inclusive, even catering to those with challenged credit. For more personalized assistance, you can contact us directly. Start your application today and experience the convenience of having stress-free and affordable solutions for all your plumbing and air conditioning needs.
    We understand that plans can change! At Erica’s Plumbing, Air Conditioning & Restoration, you can reschedule or cancel your appointment at any time by calling or texting us at 561-260-5763. We’re available 24/7 to assist you. We kindly ask that you provide as much notice as possible so we can continue to serve all our clients efficiently. Your satisfaction is our priority, and we’ll always do our best to accommodate your needs. https://www.ericasplumbing.com/privacy-policy/
    No — at Erica’s Plumbing, Air Conditioning & Restoration, we do not use subcontractors for any of our Plumbing, HVAC, or Restoration services. All work is performed by our own team of fully licensed, insured, and highly trained in-house professionals. This ensures consistent quality, accountability, and the trusted service our clients have come to rely on. Privacy Policy
    At Erica's Plumbing, Air Conditioning & Restoration, our employees undergo rigorous professional, safety, customer service and technical industry specific training to ensure they provide top-notch service. Technicians are often IICRC, EPA, OSHA and Nexstar Certified, which is a prestigious industry certification known for elevating service standards and technical expertise. Additionally, ongoing education is encouraged, which keeps our team updated with the latest industry trends and techniques. Our employees' dedication is evident in their work, with Evan A., a plumbing expert, complementing his skills with a background in project management. Dakota G., another team member, continues to expand his plumbing knowledge through continuous education. Choose Erica's for highly skilled services and trusted experience. Contact us today to experience the difference!
    Erica's Plumbing, Air Conditioning & Restoration holds several significant licenses and certifications that ensure credibility and compliance with industry standards. The company is licensed under CFC1427956, CGC1519396, and CAC1822846, which are essential for providing plumbing, general contracting, and air conditioning services, respectively. As a IICRC Certified Restoration Pro, our team is well-equipped to handle various restoration tasks with high expertise. We are proud to be a certified woman-owned business, which underscores our dedication to diversity and customer-centric values. Our commitment to maintaining these certifications is a testament to our expertise and the high standard of our services. For reliable and expert services, contact us today and let Erica’s Plumbing, Air Conditioning & Restoration take care of your home needs.
    At Erica's Plumbing, Air Conditioning & Restoration, punctuality is a top priority to ensure excellent customer service. We are committed to on-time arrivals and fast, same-day service to get you back to your normal routine without delay. We have GPS tracking to ensure they are where they need to be on time and as the client you can track them as well just like an UBER arriving. Our courteous technicians, both male and female, respect your schedule by arriving on time, in clean uniforms, and ready to address your issues. Customer satisfaction is important to us, as highlighted by Dericka P.'s review, where they praised our punctual and professional service. For reliable and timely service, contact us today and experience exceptional care and commitment[2].
    At Erica’s Plumbing, Air Conditioning & Restoration, we offer a variety of convenient payment options to fit your needs, including cash, check, all major credit cards, Zelle, Venmo, and financing. We proudly partner with OPTIMUS and YGRENE to provide flexible financing solutions — including instant pre-qualification with no impact to your credit score and immediate approvals, even for those with challenged credit. Our transparent, honest pricing means no hidden fees — just clear, straightforward service you can trust. Contact us today to find the best payment or financing option for your next home project!
    Erica's Plumbing, Air Conditioning & Restoration offers a comprehensive range of services to meet various home needs. Our expert plumbing services include leak detection services, cast iron replacement, trenchless repairs, tunneling, drain cleaning, sewer line repairs and full replacements, fixture installations, toilets, shower valves, backflow testing, gas leak detection, tankless water heaters, water heaters, polybutylene replacement, whole house repipes, bathtubs, tub fillers, water filtration installations and more. For air conditioning, we provide 24/7 No cool repairs, New HVAC System replacements, AC repairs, cooling installations, heating installations, blown in insulation, attic insulation, dehumidifiers, thermostats, indoor air quality, UV lights, duct repair, duct replacements, maintenance agreements to ensure your system operates efficiently and many more air conditioning services. Our restoration services cover water damage mitigation, mold remediation, and fire damage restoration, helping to bring properties back to their pre-damage condition. Feel free to reach out and schedule your service today, ensuring comfort and peace of mind in your home.